Yes, you always get a refund when you cancel a booking. Whether this is a full or partial refund depends on whether the booking is pending or confirmed, and whether you cancel within or after the free cancellation period of the skill (set by the instructor). Learn more.
The table below outlines the different scenarios and the refund you will get:
Scenario | Type of refund |
Cancel a pending booking (the free cancellation period is irrelevant) | Full (100%) |
Cancel a confirmed booking, within the free cancellation period | Full (100%) |
Cancel a confirmed booking, after the free cancellation period | Partial (60%) |
Note that prior to confirming the cancellation, you will be told whether you'll receive a full or partial refund.
If you want to learn more about the refund you get when the instructor declines or cancels, then please read this article.